Apple iOS 7 and OverDrive Media Console

Apple iOS 7

Apple released iOS 7 recently and when an existing OverDrive Media Console (OMC) user upgrades to it, the app will fail when trying to open a DRM-protected eBook. New or first-time users of OMC are unaffected by this issue.

While a long-term solution is developed, the following are recommended by OverDrive as immediate remedies:

  1. Re-authenticate the app with your existing or a new Adobe ID. Refer to the iOS section of this Help article for assistance.
  2. Uninstall and re-install OMC, which will also require you re-authorize with Adobe. IMPORTANT NOTE: A re-install will clear your bookshelf, history, and app settings.

Audiobook users will not notice anything is different unless you try to download parts of audiobooks you've already downloaded to OMC before upgrading to iOS 7. You will receive an error message informing you to download the title again.

We apologize for the inconvenience and appreciate your patience while OverDrive develops a fix.