Byline: The BizInfo Librarians at the Douglas County Libraries
I subscribe to various Google services. When I log into one of them, I get quotes of the day. They're usually pretty funny.
Take this one: "An opinion should be the result of thought, not a substitute for it." - Jeff Mallett.
Two years ago, it took an average of 48 hours for materials returned to the library to make their way back to the shelf.
That's not surprising. Over the past five years, checkouts have jumped by 98% in Douglas County. More materials means more handling.
But I work with some remarkably insightful and innovative people. Case in point: my Associate Director of Virtual Services, Bob Pasicznyuk, put together a team that eventually involved almost everybody in the library and a good many community volunteers. That team tested, selected, and installed RFID tags, self-check stations, and behind-the-scene sorting systems.
In the past TWO years, we've seen a 31% jump in checkouts. That's almost a million new transactions every year. At the same time, since January of this year we've had a hiring freeze, thus we employ fewer people than last year.
And now it takes just 2 hours to get materials back on the shelf. In some locations, we have it down to 45 minutes.
A friend tells me that the local political party dominating his hometown has a toggle switch: outrage ON. Outrage OFF.
Our experiment today is to see which of these real life library situations flips your switch.