Fines, Fees & Borrowing Schedule
The Fines, Fees & Borrowing Schedule may be changed without notice at the discretion of the Library Director.
Guests are allowed a maximum of 99 requests at any one time. Overdrive and 3M allow patrons to have 20 holds at a time.
Library items may be renewed up to 8 times. YLD materials, magazines, Book Club Express Kits, eBooks and Inter-Library Loan items may not be renewed.
Circulation Policy for Our Smaller Branches
Items from our Castle Pines, Lone Tree, Louviers and Roxborough locations do not fill holds for guests at other locations. Our smallest libraries have very limited collections intended primarily for browsing. Guests may place an item from one of those libraries on hold only for pickup at that same location.
Your Lucky Day items are copies of very popular titles that do not fill holds, but are placed in the libraries for guests to browse. These items are labeled with a green shamrock, are available first-come, first-served and are not renewable. DCL staff will not hold these items and are unable to verify an item is on the shelf.
DCL offers many Your Lucky Day (YLD) copies of DVDs and Blu-rays of popular films for the first two months after release. Guests may place holds on titles as soon as they are in the catalog, but typically requests are not filled during this time as all copies are in the YLD collection. These requests will be fulfilled after the two month period.
Overdue & Fines
Guests will be assessed a 10 cent daily fine for each overdue item with the following exceptions:
If a guest accumulates a total of $20 or more in fines and fees, the guest may not check out any library materials until the fine is paid down. If the total exceeds $50, the account may be referred to a collection agency.
Guest Overdue Notification and Debt Collection Timeline
|Number of days past due date:||Action:|
|12||DCL sends first overdue notice to guest via email or phone.|
|24||DCL sends second overdue notice to guest via email or phone.|
|36||Final notice sent by email or U. S. mail, saying guest will be charged for item(s) not returned.|
|Three weeks later|
|Two weeks later||If guest still owes the library money, collection agency calls the guest at home.|
|Four weeks later||Collection agency sends guest a final letter noting amount due.|
|Two weeks later||If guest fails to resolve account at this point, collection agency moves guest to Secondary Placement. This involves extensive research to find guest who may have moved. Once agency locates guest , it sends a final letter informing guest that if he does not resolve the matter, he will be credit reported.|
|Two weeks after the final letter is sent||If the account is still unresolved, collection agency calls guest at home informing him that he is scheduled to be credit reported if he does not contact DCL to work out a solution. Agency then sends another letter (agency may make up to three more calls to resolve the matter).|
|69 days from first notification from DCL and 120 days after sending to collections (189 days total).||Guest is credit reported.|
|1 If guest reports an item as lost and the replacement value of the item is over $50, or if total account fees/fines go over $50, the collection process starts.|
2 DCL's current collection agency is Unique Management Services, Inc.
3 Credit reported if account over $25 after all attempts to contact have been unsuccessful. Account must have a zero balance for 30 days to be removed from collection agency list.
Items Returned to Other Library Systems
The guest is responsible for the item until it reaches a DCL library. DCL is not responsible for these items.
Library Material Replacement
The replacement fee for library materials shall be the full retail value of the materials, as recorded in the library database or in Books in Print. DCL does not accept replacement copies or donations in lieu of payment.
8 1/2" x 11" and 8 1/2" x 14"
Black & white: 10 cents per page and 20 cents per page double-sided.
Color: $1 per page and $2 per page double-sided.
11" x 17"
Black & white: 20 cents per page and 40 cents per page double-sided.
Color: $2 per page and $4 per page double-sided.
The library does accept credit cards and there's a $1 minimum credit card charge per transaction.
Black and white: 10 cents per page; Color $1 per page.
The library sends faxes from the Highlands Ranch, Lone Tree, Parker, Castle Rock and Roxborough locations. The fee is $1.75 for the first page and $1.00 for each additional page. The library cannot accept incoming faxes and cannot send international faxes.